Contact us
Questions about a property, your holdings, verification or a payment? Our investor support team is here and replies within one business day.
ceo@blockx.world
Best for account and payment questions.
Phone
+61 0406841595
Mon–Fri, 9am–5pm AEST.
Office
Brisbane, QLD, Australia
Visits by appointment only.
Response time
Within 1 business day
Usually much faster.
Send us a message
Common questions
How quickly will someone reply?
Investor support answers within one business day. Verification and payment issues are prioritised.
Can you give me financial advice?
No. BlockX provides factual information about properties and your holdings only. We can't advise on whether an investment suits you.
My identity check is stuck — what now?
Message us with the email on your account and we'll check the verification status and reset it if needed.
How do I report a problem with a property?
Send details through the form below. Maintenance and tenancy issues are passed to the licensed managing agent the same day.
Looking for terms, privacy or risk information?
Read our legal documents →